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Azzlee

Azzlee

www.azzlee.com
What is your customer experience with Azzlee?

Azzlee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Azzlee has a 1.3 star rating based on 59 customer reviews, with consumers mostly dissatisfied. Rating distribution shows ~92% unfavorable and ~2% positive. 44% of users say Azzlee should improve customer service and 70% say they won’t use Azzlee again.

Key Takeaways for Future Customers

  • Check Azzlee reviews before ordering because many report late or missing deliveries and no phone support.
  • Expect difficulty obtaining returns or refunds and potential unexpected subscription or membership charges.

Negative Feedback / Risk Areas

  • Recurring Azzlee customer complaints: no response to emails and no working customer service phone number.
  • Many reports of wrong items, poor quality, lost shipments and withheld refunds despite returns.
  • Customers report being charged twice or prompted for paid support and hidden subscription fees.

Positive Feedback

Some customers note the clothes look nice and the product styles are attractive, with occasional praise for value when orders arrive as shown.

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Media from reviews

Azzlee - They didn’t asked me my shipping address
Azzlee - Need to return large size shorts for extra large size of same product.Azzlee - Need to return for size
View all media ›

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Show reviews that mention
order return service money number email customer items refund dress
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Becky W Xvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Mississippi

DO NOT ORDER FROM THIS FAKE COMPANY!!!

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Received my order. Too small.

There is no customer service #. Can't get a return authorization.

DO NOT ORDER FROM THIS FAKE COMPANY!!!

Loss:
$39
Pros:
  • Pretty clothes
Cons:
  • No customer service

Preferred solution: Full refund

View full review
Viola m Fqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Cannot get service for a return

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AI Highlights
  • Dress and jacket are the wrong size and color.
  • Tried to contact you by email.
  • Please provide a valid return address.

The dress and jacket are wrong size, wrong color and not quality that I need. I have tried to use your email.

I will not sign up for your $38 a month fee!

Give me a return address that is valid. i have already spent $11.80 for nothingit was returned to me!

Loss:
$12
Cons:
  • Difficult to get a return accomplished

Preferred solution: Full refund

User's recommendation: Don’t use this company

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Anonymous
map-marker Bolivar, Ohio

I have texted about returning a dress and get no response. Also they sent the same dress the next day. I want to return them.

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I'd appreciate a response, I want to return.AZL260101****36347. was ordered on 1/1/26. Carmy Lieghley

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David M Giy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lehi, Utah

When we ordered an item we had payment error and no way to contact you to fix it

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AI Highlights
  • They request a phone number to fix errors and complete the order.
  • They want to be contacted at pldsheriff123@***.com.
  • The wife's name is Shari McManus.

Have a phone number to fix errors So the order can be completed we need you to contact us pldsheriff123@***.com my wifes name is Shari McManus we would like to order the item please contact us as soon as possible

View full review
Anonymous
map-marker Reading, Pennsylvania

Can’t find order

I placed an order number AZL251226****56996 after pay number 100846****18 Azzlee dont have the order number I dont want anymore withdrawal out of my account till its found

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Judith W Xmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible quality…Horrible customer service !

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AI Highlights
  • The blouse is overpriced and cheap.
  • Avoid the company; shop on Amazon.
  • They were asked to pay for Just Answer and share card info.

Can't return an overpriced blouse. Made cheaply.

Horrible company. Do not buy from them. Shop Amazon.

Was told to pay for Just Answer and submit my credit card number to a total stranger online.

Do not use this company under any circumstances. You will be totally ripped off!

I am reporting them to the Better Business Bureau.

Loss:
$38
Cons:
  • Cheaply made
  • Quality
  • Everything returns

Preferred solution: Full refund

User's recommendation: Don!t go there ever !

View full review
Nancy D Yly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They stole from me, never got my package, horrible company STAY AWAY from AZZLEE ladies

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AI Highlights
  • They claim $129.91 was stolen and call Azzlee thieves.
  • They want a refund or the items and have emailed repeatedly.

They are thieves, avoid Azzlee. They stole $129.91 from me.

They are terrible, lying scam artists. I want my money back or the items. This is personal. I have a lot of time on my hands and will not stop until this is taken care of.

I have written many emails. I want my funds back or send me what I paid for!

You suck, Azzlee, and I am pissed off. Thanks for nothing; hope you get what you deserve!

Loss:
$130
Cons:
  • Stole from me

Preferred solution: Full refund

User's recommendation: Avoid Azzlee

View full review
Anonymous
map-marker San Francisco, California

Not BBB approved and not a legimite company

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AI Highlights
  • Wrong item sent.
  • Customer was asked to pay return shipping for an error.
  • Needs help taking and sending photos; has trouble using a phone.

Wrong item sent. You expect me to pay to return it but it was YOURDon't fault.

Fine but I have to take pictures to send you and don't know how. I am an older person who has a lot of trouble trying to use cell phones.

This is the worst problem I've had with ANY company. Should be ashamed of yourself & working for such a bad company.

User's recommendation: Don't ever order from this company or you will get scammed. I did & learned a lesson the hard way. Research company before doing business with anyone now a days. You need to prove to yourself if a company is legit or not!!!!!

View full review
Aleene Cok

If there was a poorer rating I woud have used it. I never received a refund for the return of an item. and I did get notified that the item was received. I tried to deal with as many service people

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AI Highlights
  • Item arrived with poor material and fit in two places despite normal size.
  • I returned it; they received the return and I still have not been refunded.

Refund my return for an undesirable item..I purchased an item; when it arrived the material was poor as was the fit in two places although I ordered my normal size. I returned the item and received notification that they received my return.

I have waited weeks for a refund with many service people telling me they were sorry for my frustration. But I received NO REFUND

User's recommendation: Don' t purchase from ASSLEE

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Talissa Oxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Did not receive order. Put wrong street address on order and the courier Speedx simply 'dispised of it. I do not understand two other things: the fact that Azzlee does not have a telephone customer

Speedx emailed that they disposed of my Azzle package...it should have been returned to Azzlee!! I gavevcorrect addressbto them and they refused to redeliver.

User's recommendation: Do not order from Azzlee until they use a more reliable courier

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Anonymous
map-marker Mount Pleasant, South Carolina

Quality of 3 dresses poor and sm size too big on me

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AI Highlights
  • 3 dresses didn’t match the catalog.
  • Return not processed; no email replies.
  • $5 return form; $40/month service; BBB reported.

ordered 3 dresses. not what they appeared in there online catalog.

been trying to return and I get nothing. i dont want a replacement as the sizing of sm drowns me. cant get any response from emails. also reported them to Better Busines Burea.

I have 30 days to return. Recived 9/28/25. Today is 10/1/25. they hide behind some company that asks you to pay 5$ to get a return form or label.

In small print under where they want your credit card information it says they,ll charge your card 40$ a month for using this service. this is unacceptable

User's recommendation: Poor quality and terrible customer service

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Anonymous
map-marker Utica, Michigan

Tryingto return 2 tops - received no phone call or email with approval ad return instructions this is second effort

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AI Highlights
  • Not contacted with return instructions for 2 items received Sept 26, 2025; contact by phone or email; cannot reach customer service.

have not been contacted with return instructions for 2 items received September 26, 2025 - I wish to be contacted by phone or email to resolve my problem - have not been able to have any contact with customer service

User's recommendation: do not buy

View full review
Anonymous
map-marker Oakland, California

I don't get what I order!!

I don't get the items that I order. They send something other than what I order! What is meant by 100 symbols?

User's recommendation: Do not order from this site!!!

View full review
Anonymous
map-marker Turlock, California

I been trying to return, been asking for where to return without success

AI Highlights
  • Customer says Azzlee avoids a return and won't provide address or phone.
  • Option 3: 30% credit on order AZL 250904****41649 to the charged card.

I feel that Azzlee doesnt want any return and are playing hard to provide address or phone number to deal with my issue. They give three option which I been trying without success. Now i am even settled to take option 3 which is getting credit on order # AZL 250904****41649.getting 30% credit on this order to be returned to my credit card which was charged to.

User's recommendation: Insure of what you purchase, return is almost impossible

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Delonte Ksr

I have been Connected for over 3 hrs with the most of the tl will. NOt ok my card to another billing source.I just my okay my refund for a,dress return. You have been given enough info with way

AI Highlights
  • Customer requests email OK to return form ASAP; order 489326 placed 8/23, withdrawal 8/25/2025; no paperwork; will return in mailing bag, no box.

Hi NOTHING BUT RUN AROUNDfor the,whole morning. I don',t think you would

Approve of my sizzaling answers at this point!

So bustle your business

Manners and email me with blessed okay to return form asap without any more questions. BETTY PASCHAL 17365 WOODCREST DRIVE NE, BOTLHELL, WA 98011 OR EMAIL: PASCHALBA@***.COM. 206 *** **** *rDER # 489326**** ordered 8/23 with bank withdrawal date of 8/25/2025 only ref # I had was 6748 as no paperwork included with dress package. I will return just like I received, in mailing bag-!

No Box.

I APPRECIATE YOUR SMOOTH AND TIMELY RESPONSE. Betty Paschal

View full review
Anonymous

Poor quality

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Requesting return label so I can send today!poor quality. Comparable to Temus quality.

Nice and comfortable .

I waited weeks to receive . AND, then you open package and I was greatly disappointed!

User's recommendation: Don't buy!

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